As a contributing drafter of the national standard “GB16999-2010 General Technical Requirements for RMB Discriminators,” we emphasize talent development and independent innovation. Our R&D team of over 100 professionals, including professors, PhDs, and senior engineers, collaborates closely with universities on product development and industrial design.
Shenjiang is certified under ISO9001 and holds the National Industrial Product Production License for RMB discriminators. We also possess multiple software copyrights, invention patents, and product certifications including 3C, CE, EU RoHS, and Russian GOST. Our products are trusted in domestic markets and exported to more than 90 countries across Europe, the Americas, the Middle East, and Southeast Asia.
Q: What are your lead times and shipping methods?
A: For in-stock items, we process within 1-5 working days. We offer global shipping via express (DHL, FedEx, etc.: 3-7 days), air, or sea freight, supported by over 300 cross-border logistics routes.
Q: What are your payment terms?
A: We accept T/T, PayPal, Western Union, and Alipay. Typically, a 30% deposit is required for order confirmation, with balance before shipment.
Q: Do you offer samples and what is your warranty policy?
A:
-
Samples: Yes, available upon request (may incur a charge).
-
Warranty: We provide a standard 1-year warranty on most parts (e.g., magnetic heads), ensuring reliable long-term performance.
-
Q: Can you provide custom products or promotional support?
A: Yes. We support customized production and packaging. For partners, we can also provide promotional materials and market protection strategies.
Q: Can we become your distributor or agent?
A: Absolutely. We welcome discussions about distributorship or agency partnerships and are committed to providing strong local support.
Q: How can I contact your team for support?
A: You can reach our specialized Sales, Technical, or After-Service departments through the contact channels on our website. Our team of over 300 professionals is ready to assist you.
